EclAir

1. Introduction

This Cookie Policy explains how ÉclAIr ("we," "our," or "us") uses cookies and similar tracking technologies on our platform. By using our platform, you consent to the use of cookies as described in this policy.

This policy provides information about what cookies are, how we use them, and your choices regarding their use.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Key Points About Cookies:

Cookies don't contain personal information that directly identifies you
They help us remember your preferences and improve your experience
Some cookies are essential for the platform to function properly
You can control cookie settings through your browser

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the platform to function properly.

Authentication and security cookies
Session management cookies
Load balancing cookies
User preference cookies for essential features

Analytics Cookies

These help us understand how visitors interact with our platform.

Google Analytics for usage patterns
Performance monitoring cookies
Error tracking cookies
A/B testing cookies

Functionality Cookies

These enable enhanced functionality and personalization.

Language preference cookies
Theme and display preferences
User interface customization
Content personalization cookies

Marketing Cookies

These track your online activity to help deliver more relevant advertising.

Retargeting and remarketing cookies
Social media tracking cookies
Advertising effectiveness measurement
Interest-based advertising cookies

4. Third-Party Cookies

We use services from third parties that may set cookies on your device. These include:

Google Analytics: For website analytics and performance monitoring
Stripe: For secure payment processing
Cloudflare: For security and performance optimization
Social Media Platforms: For social sharing features

These third parties have their own privacy policies addressing how they use such information.

5. Cookie Duration

Cookies can be classified by their lifespan:

Session Cookies

These are temporary cookies that expire when you close your browser. They are used for technical purposes like maintaining your session while navigating the platform.

Persistent Cookies

These remain on your device for a set period or until manually deleted. They help us remember your preferences and recognize you when you return.

6. Managing Cookies

You have several options for managing cookies:

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

View what cookies are stored on your device
Delete some or all cookies
Block cookies from certain websites
Block all cookies (note: this may affect platform functionality)

Cookie Preference Center

We provide a cookie preference center where you can manage your cookie preferences for different categories of cookies (except essential cookies).

Browser-Specific Instructions

7. Impact of Disabling Cookies

Please note that if you choose to disable cookies, some features of our platform may not function properly. This may include:

Inability to log in or maintain your session
Loss of personalized settings and preferences
Reduced functionality of certain features
Degraded user experience

8. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how companies should respond to DNT signals. As a result, we do not currently respond to DNT signals.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about our use of cookies.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

ÉclAIr Cookie Policy Team

Email: privacy@eclair.com

For more information about how we handle your personal data, please see ourPrivacy Policy.